Help
Branch
How EasyBranch works
- 1Choose a service and fill in the form on your phone.
- 2Review, sign on the screen and submit. You get a reference and a QR code.
- 3Visit the branch within 5 working days and show the QR code at the counter.
Questions
Is my request processed online?
No. The branch processes it after a teller has checked your identity at the counter.
Why is my account “unverified”?
Accounts you add yourself are confirmed by the branch at your first visit.
Can I cancel a request?
Yes, while it is still “Submitted”. Open it under My requests and choose Cancel request.
What happens if I do not visit the branch?
The request expires after 5 working days. You can submit it again at any time.
Privacy
We use your data only to prepare and process your branch requests. Identity numbers and account numbers are masked on screen and in logs.
Terms and conditions
EasyBranch lets you prepare branch requests online. A request is only processed after you visit the counter with your reference or QR code and the teller verifies your identity. Your data is used only to process your requests and is protected under the Bahrain Personal Data Protection Law.
